Ensure Your Cake Rises

C-cake: usually if it goes flat it wasn't baked long enough. If you are worried about overbaking or burnt edges, drop the temperature and cook longer.

Well let me add my DH Red velvet 18oz box to the confusion mix! Something is truly wrong with the mix, I am using my kitchen aid stand mixer chill bowl and attachment, I mix my eggs and oil slowly ( as I've done in the past) slowly added th mix and even the finish product was different in appearance. I poured it in my two floured pans taped out air and placed in preheated (profile) oven! About 30 mins later out they come and only an inch high and sunk!!!! I went to the store and bought Betty Crocker Red Velvet mix in 15oz box repeated same process and BAMM!! The cake rose at least 2inches beautiful... moist ...now a 4 layer cake!! Something is wrong with DH mix ! Maybe it's old, generic ingrendents, wrong expiration date! However Betty to the rescue. I had pics of both cakes but unable to post.

i do not use DH only Betty C, never have a problem, i always add 1 pudding mix and almond flavor. Never a problem i use one time DH and didn't rise

Wow! I thought I was going crazy. Have used Duncan Hines for years and get rave reviews from my customers. Lately the white cake falls everytime and I thought it was me. Guess I'm going to have to change also. Can't sell a flat cake and there is no way to make it rise...I've tried several.. Makes since that they decreased the volume...so now all the stuff you add to it doesn't work. Betty Crocker still works fine.

I am totally disappointed in DH.

just another product to cross off my grocery lists! very sad...I'm starting to wonder if I'm going to starve due to my refusal to pay for horrible food/products!

I am in the same boat. I have contacted them and they say they did not change the recipe. I to am going back to baking from scratch.

I find it astonishing when these companies INSIST that they haven't changed anything. For example, Febreze all of a sudden smells horrible, yet P&G claims nothing changed besides that they added aeration or air bubbles or something to make it stick better to fabric. Ms. Baird's bread used to start molding after 10 days, at most, but now it doesn't mold after I've had it a month, & it also falls to crumbs after just it's just a few days old...funny - it never did that before.
So to all these companies that are boldfaced lying, I'll say "Umm, no, don't insult my intelligence! I know what a product I've been using for 10+ years smells/tastes/feels like, thank you very much." They've got a lot of nerve treating the people who care enough to contact them & provide feedback this way!

I'm so glad I found that other people have the same problem !! I tried
Different temps .... Different butters ..... After 1 cake and 48 cupcakes ...
Today I'm done !!! Either homemade or a different brand !!!!

They increased the price and lower the quality.

I too have decided to go back to scratch.

Logically speaking, ...DH is doing the same thing all other businesses are doing in America. If you look at all products today you see where sugar use to be sold in 5lbs bags now they are 4lbs, dog food cans are being downsized to smaller cans, small eggs are now being sold as medium sized packages and medium sized are being sold as large, Kraft shredded cheese has downsized their quantity. What use to work for a meal for a family of four in a recipe no longer can be used. We have to buy another package of an ingredient just to be able to make what we have been making for years. This is not so much DH skimping as if they are being greedy as it seems you may be implying here. It is a fact of business in America and it"s a fact that has effected our lives. Will this change? Political forcasts shows maybe about the same chance you have in winning the lottery....America might go back to the way it once was.....I wouldn't hold my breath on it. Those days are lost. Accepting will make the transition easier and help us move to a place where we can find solutions to our ever growing problems. My solution is to buy another box and use the amount I need and make cupcakes out of the rest of the batter. It is a sad sad day in America when I sit with my grandsons to explain how life used to be and the freedoms we use to have. I guess that is what keeps the older generation interesting....They have lots of stories to tell....lol I joke here but I do mourn our losses. We have lost a lot.

Perhaps DH is not being greedy by skimping, rather, they are just not thinking logically (although that can be a major side effect of GREED!) I know in my case, I have no interest in making a DH yellow cake now because I realized that all of the tips & recipes (that I just spent an hour of my valuable time reading) are no longer relevant, as they do not apply to a significantly smaller box of cake mix.
Nor do I want to make a cake using the suggested recipe on the box because I know it's going to be awful if they did, in fact, also decrease the quality. I am sure they did since that is also what every other company in America has done. Many people are oblivious to any decrease in quality, but I've noticed it in a BIG way for almost every single item I buy & find it insulting and pathetic. Maybe I'm a super taster, or just observant to a fault, but whatever the case, I've abandoned MANY of my used-to-be favorite products. Many of them I've given 2nd & 3rd chances, thinking that maybe my taste buds were "off" that day, but after 3 strikes, they're out of my grocery lists!
I don't know how that can be explained by any other way besides GREED OR PLAIN OLD STUPIDITY. They decreased product size and raised prices, and you're telling me that just wasn't good enough to remain profitable & the only way to make a profit was to also start making their products from cheap products that most people have never even heard of? I highly doubt that!

I think you have something there. I just baked another cake and my cake also fell. I believe it is that they are not putting enough mix in the boxes. This is the second time in less than a week that my cake fell. Its not only having trouble with duncan hines but all the mixes are about the same. It used to be 18.25 in the mixes they have cut it back. I dont believe it is my oven.

Just made two batches of butter golden in cupcakes and all the cupcakes rose for the first 12 minutes or so, then fell flat.